Terms & Conditions
CREDIT: Credit must be approved and an account established before shipment, unless payment is made with a credit or debit card.
RETURNS & REFUNDS: If you are unhappy with your purchase please contact customer service within 30 days. Customer must obtain return authorization "RA" before returning merchandise. All merchandise must be returned in original packaging. A 15% restocking fee applies to all returned merchandise.
BACKORDERS: Backorders will be filled as soon as stock becomes available.
SAMPLES: Samples will only be sent with a sales representative's approval, and are limited.
DELIVERY: We offer delivery to regular customers for a nominal fee. Delivery applies to core operating areas of central Florida which include: Alachua, Marion, Lake, Sumter, Citrus, Hernando, Pasco, Hillsborough, Orange, Manatee and Northern Polk counties. We require a minimum order of $100.00 on all orders. All deliveries are made on our trucks according to our delivery schedule. Shipping is available to the lower 47 states. We do not do business in the state of California.
SHIPPING: Our standard method of shipping is Federal Express ground. Overnight and 2nd day are available. Common carrier for large orders.
SALES TAX: All customers located in Florida will be charged Florida sales tax, unless they are an authorized re-seller and have a Florida sales tax number on file.
PAYMENT: Terms only with approved credit. We accept debit or credit cards; MasterCard and Visa only.
ORDERS: We reserve the right to refuse to accept any order.
SPECIAL ORDERS: Special orders will be accepted but may or may not be returnable.
PRICES: Are subject to change without notice. All prices F.O.B. our warehouse or freight negotiable on larger orders.
DISCOUNTS: Available on larger orders depending on item and quantity.